Pickup Policy


We try to eliminate direct contact among us, please accept the inconvenience under such situation. As there is a growing concern regarding COVID-19, and the necessity to keep Social Distancing, we want to assure you that we are taking every precaution and measures to keep everyone safe

Pick-up Spot (By Appointment ONLY): 2692B Cropley Ave, San Jose 95132, CA 

We appreciate your understanding and continued support and please follow the instructions of pickup as below.

1. We only accept online payment such as Venmo, Zelle, Chase Quickpay or      Paypal payment as friend, NO MORE CASH until notice

2. When picking up, please make appointment with our worker (appointments can be scheduled between 12-3 pm). Once you get in the plaza , please text our worker after you parking

3. When our worker is done dropping your order in the "pickup" box in front of our store, he/she will text you to claim it


4. Once you confirm your order is correct, please text our worker a notice. He/she will take the "pickup" box inside of the store after your notice

You can contact us at 408-337-6147 (txt only) or sales@joesaqua.com or facebook messenger. We appreciate your understanding and continued support.


Joe's Aqua Team